{"id":3,"date":"2026-06-10T06:56:34","date_gmt":"2026-06-10T06:56:34","guid":{"rendered":"http:\/\/bluebirdhairlounge.com\/?page_id=3"},"modified":"2026-09-03T20:51:18","modified_gmt":"2026-09-03T20:51:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/bluebirdhairlounge.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cbab279 e-flex e-con-boxed e-con e-parent\" data-id=\"3cbab279\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19556c25 elementor-widget elementor-widget-text-editor\" data-id=\"19556c25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Privacy Policy<\/h2>\n<p>Last updated: August 2026<\/p>\n<p>1. Who we are<\/p>\n<p>Bluebird Hair Lounge is responsible for how we collect and use your personal information.<\/p>\n<p>Bluebird Hair Lounge<\/p>\n<p>Unit 3 Quartz Way<\/p>\n<p>Sittingbourne<\/p>\n<p>ME10 5AB<\/p>\n<p>Telephone: 01795 454167<\/p>\n<p>Email: <a href=\"mailto:bluebirdhairlounge@yahoo.com\" rel=\"noreferrer nofollow noopener\">bluebirdhairlounge@yahoo.com<\/a><\/p>\n<p>If you have any questions about how we use your information, please contact us using the details above.<\/p>\n<p>2. Information we collect<\/p>\n<p>Depending on how you interact with us, we may collect:<\/p>\n<ul>\n<li>Your name and contact details<\/li>\n<li>Appointment and booking information<\/li>\n<li>Hair history and treatment records<\/li>\n<li>Relevant allergy, sensitivity or treatment information<\/li>\n<li>Payment information<\/li>\n<li>Messages and enquiries you send to us<\/li>\n<li>Photographs or videos where you have given permission<\/li>\n<li>Marketing preferences<\/li>\n<li>Website and cookie information<\/li>\n<li>CCTV footage, where CCTV is in operation<\/li>\n<\/ul>\n<p>We only collect information that we reasonably need to provide our services and run the salon.<\/p>\n<p>3. How we use your information<\/p>\n<p>We use your information to:<\/p>\n<ul>\n<li>Manage your appointments and bookings<\/li>\n<li>Contact you regarding appointments<\/li>\n<li>Provide our salon services<\/li>\n<li>Keep accurate treatment and colour records<\/li>\n<li>Carry out necessary safety, allergy and treatment checks<\/li>\n<li>Process payments<\/li>\n<li>Respond to enquiries<\/li>\n<li>Manage cancellations and missed appointments<\/li>\n<li>Send appointment reminders<\/li>\n<li>Improve our services and customer experience<\/li>\n<li>Send marketing communications where you have agreed to receive them<\/li>\n<li>Maintain the security of the salon where CCTV is used<\/li>\n<li>Meet our legal and regulatory obligations<\/li>\n<\/ul>\n<p>4. Treatment and allergy information<\/p>\n<p>Some treatments require us to record information about allergies, sensitivities, previous colour treatments or other relevant information to provide your treatment safely.<\/p>\n<p>Where this information is considered health or other special category data, we will only use it where legally permitted and will take appropriate steps to protect it.<\/p>\n<p>We will not use treatment or allergy information for marketing purposes.<\/p>\n<p>5. Photographs and social media<\/p>\n<p>We may take photographs of your hair before or after a service for our records.<\/p>\n<p>We will only use photographs for our website, social media or other promotional purposes where you have given the appropriate permission.<\/p>\n<p>You can withdraw permission for future promotional use of your photograph at any time by contacting us.<\/p>\n<p>6. Marketing<\/p>\n<p>We may contact you about salon services, offers, promotions and news where we are legally permitted to do so.<\/p>\n<p>Where consent is required, we will ask you to actively opt in.<\/p>\n<p>You can withdraw your marketing preferences at any time by contacting us or using the unsubscribe option included in our messages.<\/p>\n<p>7. How we can use your information<\/p>\n<p>Depending on the circumstances, we may rely on:<\/p>\n<ul>\n<li>Contract \u2014 where we need your information to provide a service you have booked.<\/li>\n<li>Legal obligation \u2014 where we are required to process information by law.<\/li>\n<li>Legitimate interests \u2014 where necessary to operate and administer the salon.<\/li>\n<li>Consent \u2014 where we have specifically asked for your permission, such as for certain marketing or promotional photographs.<\/li>\n<\/ul>\n<p>Where special category information is involved, we will also ensure an appropriate legal condition applies.<\/p>\n<p>8. Who we share your information with<\/p>\n<p>We do not sell your personal information.<\/p>\n<p>Where necessary, we may share information with trusted organisations that help us operate the salon, such as:<\/p>\n<ul>\n<li>Our booking and appointment system<\/li>\n<li>Payment providers<\/li>\n<li>IT and software providers<\/li>\n<li>Accountants, insurers or professional advisers<\/li>\n<li>Government bodies, regulators or law enforcement where legally required<\/li>\n<\/ul>\n<p>We expect organisations handling information on our behalf to keep it secure and only use it for appropriate purposes.<\/p>\n<p>9. How long we keep your information<\/p>\n<p>We only keep your information for as long as reasonably necessary for the purposes it was collected, including any legal, accounting, insurance or treatment-record requirements.<\/p>\n<p>When information is no longer required, we will securely delete or dispose of it.<\/p>\n<p>10. Keeping your information safe<\/p>\n<p>We take reasonable steps to protect your information from loss, misuse, unauthorised access, alteration or disclosure.<\/p>\n<p>Access to client information is limited to people who need it for legitimate business purposes.<\/p>\n<p>11. Your rights<\/p>\n<p>Under UK data protection law, you may have the right to:<\/p>\n<ul>\n<li>Request access to the information we hold about you<\/li>\n<li>Ask us to correct inaccurate information<\/li>\n<li>Request deletion in certain circumstances<\/li>\n<li>Ask us to restrict how we use your information in certain circumstances<\/li>\n<li>Object to certain processing, including direct marketing<\/li>\n<li>Withdraw consent where we rely on consent<\/li>\n<\/ul>\n<p>If you would like to exercise any of these rights, please contact us using the details above.<\/p>\n<p>You also have the right to complain to the Information Commissioner\u2019s Office (ICO) if you are unhappy with how we have handled your information.<\/p>\n<p><a href=\"https:\/\/ico.org.uk\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer nofollow noopener\">Information Commissioner\u2019s Office (ICO)<\/a><\/p>\n<p>13. CCTV<\/p>\n<p>If CCTV is operated at Bluebird Hair Lounge, it will be used for the security of our clients, staff and premises and for the prevention or investigation of crime.<\/p>\n<p>Appropriate signage will be displayed where CCTV is in operation, and footage will only be retained for as long as reasonably necessary.<\/p>\n<p>14. Changes to this policy<\/p>\n<p>We may occasionally update this Privacy Policy to reflect changes to our business, services or legal requirements.<\/p>\n<p>The latest version will always be available on our website.<\/p>\n<p>Contact Us<\/p>\n<p>Bluebird Hair Lounge<\/p>\n<p>Unit 3 Quartz Way<\/p>\n<p>Sittingbourne<\/p>\n<p>ME10 5AB<\/p>\n<p>Telephone: 01795 454167<\/p>\n<p>Email: <a href=\"mailto:bluebirdhairlounge@yahoo.com\" rel=\"noreferrer nofollow noopener\">bluebirdhairlounge@yahoo.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: August 2026 1. Who we are Bluebird Hair Lounge is responsible for how we collect and use your personal information. Bluebird Hair Lounge Unit 3 Quartz Way Sittingbourne ME10 5AB Telephone: 01795 454167 Email: bluebirdhairlounge@yahoo.com If you have any questions about how we use your information, please contact us using the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":9,"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":147,"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/147"}],"wp:attachment":[{"href":"https:\/\/bluebirdhairlounge.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}